H·DELTACLOSETHEGAP

02 · Digital · The HIGHDEL app · Beta

Goals, KPIs and problem solving – for your team.

H·DELTA Business turns company goals into daily execution: from strategy through tasks and KPIs to structured problem solving in the team. Close the gap. Every day.

  • Break goals down into tasks
  • Track KPIs daily
  • Solve problems in a structured way
Start screen in H·DELTA: company vision under the North Star, values and three breakthrough objectives as progress rings in green and red

The principle

From strategy to today.

H·DELTA breaks company goals down level by level – following the proven Hoshin Kanri logic, step by step from top to bottom – right down to each person’s contribution and today. The gap between target and reality becomes visible every day, and smaller.

  1. True North
    5–10 yearsWhere the company wants to be in the long run.
  2. Breakthrough goals
    3–5 yearsThe few goals that move you towards True North.
  3. Annual goals
    This yearWhat has to be achieved this year.
  4. Department & team
    Quarter to yearGoals aligned through catchball.
  5. My tasks
    This weekActions with owners and due dates.
  6. Daily performance
    TodayIs the KPI on target – and if not, why?
  7. Daily kaizen · Kaizen · 5 Why · Fishbone · A3
    FoundationDeviations become improvements – month by month with PDCA.

The core workflow

From a red KPI to a verified effect.

H·DELTA is built around this – everything else supports it. A team sees deviations the same day, finds the cause on site, implements actions with a name and a date, and closes the case only when the effect is proven.

  1. Step 1

    01 · Detect

    Daily results vs target

    Every miss is red at once and briefly explained. Critical KPIs open a case immediately, others after repeated red days.

  2. Step 2

    02 · Understand

    Cause, not guesswork

    5 Why and Ishikawa where it happens – with evidence, until the cause lies in the process.

  3. Step 3

    03 · Act

    Containment and countermeasure

    Contain, fix, use an A3 for bigger issues – every action with an owner and a date.

  4. Step 4

    04 · Sustain

    Only the effect closes it

    A case closes only with verified evidence. What works becomes the standard and is shared as a one point lesson.

Watch the video →

12-week reset

Twelve weeks with a roadmap – and a report that shows the impact.

The reset is built into the app: a start wizard turns the starting point, focus areas and goals into a week-by-week roadmap – through understand, focus, implement and sustain.

12-week reset in H·DELTA: roadmap of the implement phase with completed steps of week 7 and a status per week
  • Start wizard: team or pilot area, manager, starting point, 2–3 focus areas and up to three measurable goals
  • Roadmap with concrete steps per week and a jump to the matching function – many steps are detected by the app itself
  • Weekly check in five minutes: status, team mood, goal values, achieved – blocked – next step
  • Impact report as PDF: goals before and after, maturity at start and re-check, implementation in the period, successes and next steps
  • Cockpit for several teams – and status codes teams use to send their progress to their coach

To the 12-week reset →

Impact report: goals before and after with progress, maturity from 1.4 to 2.3 and implementation in the period Weekly check on the phone with status, mood and goal values

Sample data.

A quick look

A glimpse inside.

Eight short screen recordings with sample data – from the deviation case to the maturity check.

Beta

Screen recordings with sample data.

Daily Performance in H·DELTA: top 4 by SQDCME – safety, quality, delivery and people & morale with value against target, update frequency and owner Top 4 by SQDCME on the phone

KPIs by SQDCME

Four KPIs that matter – broadly spread.

Following proven lean practice, every KPI belongs to an area: safety, quality, delivery, cost, people & morale or environment. The four most important ones sit at the top – ideally from different areas.

  • Every KPI carries its letter: S, Q, D, C, M or E
  • Top 4 as a board and in “At a glance” – with a hint when areas double up
  • At every KPI: how often it is updated and who is responsible – person or team
  • As many further KPIs in the detail as you need
  • KPIs belong to the team: structure of team, area and plant, area values roll up automatically
  • What a team cannot solve alone escalates to the next level

Ishikawa & 5 Why

From problem to root cause – with evidence.

The problem sits at the head, below it 4M or 6M. Under every possible cause the why chain begins – as deep as needed, branched where there are several answers.

  • Why 1 to 5 – stop early or branch at any level
  • Refuted causes struck through, proven root causes red – with evidence
  • One countermeasure per root cause with owner and due date
  • 5 Why as a branching why chain – without categories, box by box
Ishikawa as a cause tree: problem at the head, categories man, machine, material, method, why chains, one red root cause and refuted causes Why chain on the phone with root cause and evidence

Team participation

How many in the team improve every week?

The goal is realistic: everyone takes at least 15 minutes for improvement once a week. A short check-in is enough – from this, H·DELTA shows how alive the improvement culture in the team really is.

  • Participation this week, eight-week average and team streak in weeks
  • Eight-week trend – each team sets its own target rate, e.g. 50 or 80%
  • Anonymous: only how many say “Yes” is counted – never who
  • Visible only from five team members, with no time tracking
Team participation in H·DELTA: 50% this week, 80% on average over the last eight weeks, a team streak of eight weeks and a weekly trend

More modules

What else is included.

Everything that complements the core workflow – ready when your team is. No module is mandatory.

At a glance
At a glanceVision, strategy and four KPIs – first thing every day.
Goals & strategy
Goals & strategyFrom the vision through annual goals to this week’s task.
Maturity check
Maturity check50 questions in eight areas – per site and compared.
Coach
CoachChecks goals, KPIs and tasks and says what to do now.
Rollout plan
Rollout planPlan pilot and waves as a kit – with change support.
Power BI & Excel
Power BI & ExcelSource right at the KPI, import daily values by file.
5S & gemba walk
5S & gemba walkGuided on the phone – with photos and actions assigned to people.
Change & weak points
Change & weak pointsSecure changes by 4M, remove weak points by priority.
Process analysis
Process analysisCurrent and target process as a swimlane with waits and hand-overs.
Value stream mapping
Value stream mappingTakt, inventory and lead time – from current to target.
Yokoten & one point lessons
Yokoten & one point lessonsWhat one team learned, the others adopt.
Skills matrix
Skills matrixWho can do what – gaps become training goals.
Learning paths & mini clips
Learning paths & mini clips16 learning paths with quiz and practice, plus eight short explainer clips.
Knowledge library
Knowledge library18 chapters with 39 graphics, research evidence and glossary.
Your colours
Your coloursLight, dark or in your company colours.

App or Excel

Two ways, the same tools.

HIGHDEL offers both – whichever fits your team and your IT.

H·DELTA

The app

Strategy, goals, KPIs, tasks and problem solving in one place – in the browser, on PC and on your phone.

Excel templates

The templates

The same tools as Excel templates – including the maturity check – for teams that prefer to work in their familiar environment or do not want to introduce a new app (yet).

Beta

Now in beta.

What you can test today, what is being built and what is planned – so you know what you can rely on.

H·DELTA BusinessAvailable in beta

For companies, teams and leaders.

Core: KPIs and problem solving

  • KPIs by SQDCME with top 4, 30-day trend and team level (team → area → plant)
  • Deviations in three steps: contain, find the cause, verify the effect – critical KPIs immediately
  • Problem solving with 5 Why, Ishikawa and A3 – with evidence and root cause
  • Actions with owners and dates; a case closes only with a verified effect
  • Daily kaizen with visible team participation
  • Strategy and goals down to the task in the team

For the 12-week reset

  • Guided roadmap with weekly check and impact report as PDF
  • Maturity check with 50 questions in eight areas – start and re-check
  • Coach with hints on goals, KPIs, tasks and deviations
  • Work together as a team – PC and phone
Roadmap

The order follows feedback from practice.

In development
  • Automatic transfer of daily values from Power BI and Excel – today by file import
Planned
  • More learning paths and templates – based on feedback from pilot teams
  • PC and phone
  • English and German
  • Light and dark design
  • Your own colours